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Banks

A MODERN BANKING EXPERIENCE

With experience supporting financial institutions across national and regional markets, ms consultants delivers full-service architecture and engineering solutions tailored to modern banking. From prototype branch development to renovations, drive-thru systems, and workplace environments, our team designs spaces that enhance customer experience, improve operational efficiency, and support evolving technologies.

 

Our integrated approach ensures every element, from site planning and circulation to interior environments and building systems, works together to create high-performing banking facilities that scale across locations and adapt to changing service models.

BANKING DESIGN SERVICES INCLUDE:

  • Prototype Branch Development
  • New Branch Design
  • Renovations + Tenant Improvements
  • Drive-Thru + ATM Planning
  • Store-in-Store Banking Design
  • Interior Design + Customer Experience
  • Workplace + Operations Environments
  • Site + Circulation Planning
  • Permitting
  • Civil, Structural, and MEP Engineering
  • Construction Administration
  • Program + Multi-Site Rollout Support

Drive-Thru Designed For Speed, Security, and Change

 Huntington Bank multiple ATM drive-thru lanes

 

Drive‑thru banking is one of the most used and operationally sensitive customer touchpoints. Our designs focus on flow, safety, and adaptability as service models and technology continue to evolve.

 

Our deep, cross-industry experience with traditional and video-assisted drive-thru systems includes smart ATM integration, with expertise in both island and in-lane configurations. We approach lane layout and circulation planning with a focus on reducing wait times while maintaining safe, intuitive movement for both customers and staff. Our team provides practical, real-world solutions for new builds, renovations, and phased rollouts, helping clients adapt to changing service needs without disrupting operations.

Workplace Environments For Modern Banking Operations

 

interior workspace for financial office

 

As teams become more flexible and cross‑trained, banking workplaces need to support efficiency and collaboration, without compromising security.

 

Our team brings experience designing operations-focused workplaces, including hybrid and flexible environments. We create layouts that support cross-trained, multi-functional teams and enable smooth day-to-day operations. Planning considers client-facing areas, meeting spaces, and collaborative zones, all within secure environments. We also integrate technology, access control, and security requirements to ensure performance, safety, and long-term adaptability.

 Explore our workplace design services.

Store-in-Store Banking Designed for Visibility and Efficiency

 

micro bank site inside retain space

*image provided by Fifth Third Bank

 

In shared retail environments, banking spaces must maintain brand consistency and operate efficiently, often within a small footprint.

 

What we bring is a strong understanding of retail adjacencies and shared circulation, along with proven experience in high-traffic settings. Our store-in-store design work includes vision centers, pharmacies, restaurants, and auto centers. We design layouts that prioritize clear sightlines and customer flow, making efficient use of space without sacrificing service quality or brand presence. We also deliver scalable design solutions that support efficient, consistent rollouts across multiple locations nationwide.

VALUE DRIVEN PARTNERSHIPS

At ms consultants, we understand banking development. We have supported clients like Fifth Third Bank, Huntington, Discover Financial, Sky Bank, and CME Credit Union across a wide range of project types. Our team has delivered prototype branch programs, new facilities, renovations, and customer care environments—providing full-service architecture and engineering solutions that support both growth and operational performance. We have designed banking spaces ranging from 3,000–4,000 square foot branches to large-scale, 100,000+ square foot facilities, incorporating drive-thru systems, ATM integration, workplace environments, and energy-efficient building systems. This banking expertise allows us to seamlessly coordinate with clients and stakeholders, delivering scalable, high-quality solutions across single locations and multi-site rollouts.

 Explore our recent partnership with Discover Financial.

Love our projects? Interested in starting something exceptional?

Contact us, and we would be happy to help.

 

About ms consultants. As an award-winning engineering, architecture, planning, and environmental consulting firm, we offer comprehensive and innovative solutions for public and private clients. Our offices are strategically located to best serve local and national needs with teams of experts in their respective fields.