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EXPERIENCE TRANSFORMATION

The Future of Retail Banking: Experience Transformation

ms consultants, inc.

August 21, 2017

Millennials have surpassed baby boomers as the nation’s largest generation and have changed retail as we know it. The 80+ million millennials in the U.S. all have something in common—what they want from retailers, retail banks included. To succeed with the younger demographic, retail banks must deliver on experience, personalization, and convenience.

MILLENNIALS…WHAT DO THEY WANT?

When it comes to retail banks, the answer is simple: experience, personalization, and convenience. Millennials have surpassed baby boomers as the nation’s largest generation and have changed retail as we know it.

 

The 80+ million millennials in the U.S. all have something in common, what they want from retailers.

 

 

To succeed with the younger demographic, retail banks must deliver on experience, personalization, and convenience.

WANT MORE INFORMATION?

Find out about how you can capture the Millennial generation while still appealing to your biggest asset, Boomers.

 

Click here to download the “Future of Retail Banking: Experience Transformation” white paper.