Tim Hortons + Convenience Store

ms designed a custom solution to seamlessly integrate the beloved Tim Hortons brand into a fuel and convenience store, creating a dynamic one-stop shop for customers. The design ensured adherence to brand standards while achieving a functional and visually appealing space that optimized customer flow and experience. The ms team achieved this by:

• Optimizing space planning: The interior of the building features efficiently allocated spaces to maximize functionality and ensure smooth traffic and customer flow.
• Establishing a clear connection: A key component of the layout is an interior corridor that serves as the connection for the two concepts. This corridor ensures easy access for customers to navigate between the convenience store and the Tim Hortons restaurant.
• Strategic use of common areas: Site adaptation of the Tim Hortons prototype was necessary to make use of shared restrooms and utilities between the two distinct spaces. This strategy maximized efficiency and reduced both construction and operational costs by eliminating the need for duplicate facilities in each space.

The ms team provided site planning, architectural and interior design, and incorporated the engineering systems with the store infrastructure. ms also provided construction administration services and coordinated the communication and cooperation among the operator, the contractor, and the Tim Hortons franchise team.

The Tim Hortons portion of the establishment offers a welcoming atmosphere for both dine-in and to-go customers. Key features include:

• Inviting Indoor Seating: Travelers can relax while enjoying their Tim Hortons favorites in a comfortable indoor seating area.
• Outdoor Patio Space: A dedicated outdoor area provides an alternative dining option when weather
• Convenient Drive-Thru Design: The project incorporates a drive-thru lane, catering to customers on the go who prefer to grab their coffee and food without leaving their car.

This integrated quick service restaurant, fuel, and c-store offers customers a variety of options and maximum convenience. The easy flow between the two spaces creates a seamless and time-saving experience.

The project successfully enhances the customer experience and strengthens Tim Hortons’ competitive position. By combining our design expertise with a deep understanding of customer needs, we have created a dynamic environment that caters to the modern consumer. The Tim Hortons + Convenience Store is a prime example of our ability to deliver exceptional results.

Tim Hortons has identified ms consultants as a Preferred Design Consultant in their rollout program.

The Preferred Design Consultant classification allows franchisees to come to ms consultants first, knowing they are getting a full-service architecture and engineering team who understands the program and the expectations of the Tim Hortons team.

By partnering with ms consultants, the franchisee benefits from a reduced project delivery timeframe, a simplified process, and a strong partnership throughout the project.

Read our recent article, Another Grand Opening Delay to learn more about how ms consultants completes projects 25% faster and avoids costly unwanted delays.