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Continuity of Operations

COVID-19 Solutions: Continuity of Operations Plan (COOP)

Krystal Paisley

April 23, 2020

Municipal government, water, wastewater, and utility services are critical for public health, especially in times of crisis and disaster.


The COVID-19 pandemic has shed light on the difficulties municipalities face while maintaining operations during this global disruption.


It’s important to keep your essential services running smoothly and effectively in times of crisis.


We are here to help.

Why a Continuity of Operations Plan?

A continuity of operations plan (COOP) helps communities conduct business remotely, use technology efficiently, and continue financial operations.


The COVID-19 pandemic has uncovered the critical need for this preparedness measure. Some states are now mandating communities develop some type of continuity of operations plan.


Are you facing?


Funding gaps due to the inability of residents to pay property taxes, bills, etc.


Limitations on staff members able to provide daily operations support.


Ill or quarantined staff members.


Closure of public facilities.


Inability to maintain operations remotely.


These are some of the issues a continuity of operations plan addresses to aid communities in navigating crises.

Let’s Get Started

Every community is different. We offer agile and long-term solutions to best meet your needs. We can provide guidance and consultation to keep your municipal government and municipal utilities running continuously and efficiently during localized or widespread crisis. 


Schedule a 15-minute call with Dax Norton to talk about how we can help.